Well last week was very stressful around my household.
After being with my hosting company for around 2 years, I decided to give a new hosting company some of my business.
Well that was a big mistake, I had nothing but problems that seem to linger for hours and hours, then there was no communication from the new hosting company. %*&@!
I was on MSN Chat with the co-owner for a day and then that night he disappeared. It was almost 14 hours before I heard from him again. By this time, I had already changed the name servers back to my former host.
If your gonna run a hosting company you need to be available 24 hours a day 7 days a week, not just for the people in your own time-zone.
I have learned in the past, don’t cancel your former account until you are totally up and running on your new one. So yes all my files were still on my older server and the only thing that killed me on my end is that it took forever for my domains to propagate.